Utility Billing

Start or Stop Service

  • Call Utility Billing at 360.753.8340 >> Select option 0.
  • TTY 360.753.8270
  • Hours: 8:00 a.m. - 5:00 p.m. - Monday - Friday, Expect City recognized holidays.

Convenient Payment Options

Rate Information

Learn more about our rates.

Discounted Rates

The City of Olympia offers a Lifeline Rate on utilities services for customers who qualify as low-income and disabled, and low-income senior citizens.

Other Utility Information

For more information on a specific utility, please visit one of the links below.

Have Other Questions?

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Utility Billing

  • Physical Address: 900 Plum Street, Olympia
  • Phone: 360.753.8340 (for customer service select "0")
  • TTY: 360.753.8270
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. except City recognized holidays
  • Mailing Address:  PO Box 7966, Olympia, WA 98507-7966

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City Updates

  • Police Chief Recruitment. Police Chief Gary Michel has announced his retirement. Applications for our next Chief are now being accepted. More...
  • Experience It! Register now for fall parks, arts & recreation classes and activities. More...
  • FREE Waterfront Public Art Tours. Saturdays during September, 11:00 a.m., leaving from the corner of 4th and Water Streets by the mural of the big wave. More...
  • Parking Meters. Rates at 3- and 9- hour meters will increase September 7. More...
  • City Council Meetings. Weekly Agenda. Meeting Videos.